Horse89 Terms & Conditions – Platform Usage Terms for Malaysian Players

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between Horse89 ("we", "the platform", or "horse89") and you as a registered user or visitor of our website at horse89.best. This document constitutes the entire agreement between both parties regarding the use of the Horse89 online sports betting and casino platform.

By registering an account, making a deposit, using any gaming service, or simply browsing the website horse89, you are deemed to have read, accepted, and agreed to comply with these Terms in full. If you are registering on behalf of an entity or company, you confirm that you have the authority to bind that entity to these Terms.

2 Account Eligibility

To use Horse89's services, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration and during use of the platform.
• Have full legal capacity to enter into a legally binding agreement.
• Is not subject to any legal prohibition or court order that would prevent you from using online betting services.
• Register only in your own name — one person, one account. Registering an account on behalf of another individual is strictly prohibited.
• Has never held a Horse89 account that was previously closed, suspended, or banned due to a terms violation.

Horse89 uses an automated detection system alongside manual reviews to verify that all user eligibility requirements are met. Users found to be in violation of these requirements will face appropriate action, including account closure and forfeiture of funds linked to fraudulent activity.

3 Registration & Account Management

When registering an account at horse89, you agree to:

• Provide accurate, truthful, and complete information, including your full name, date of birth, phone number, and active email address.
• Updating your account information whenever there are changes to your registered details.
• Keeping your account password confidential and not sharing your login credentials with anyone else.
• Maintain only one active account. Any attempt to register multiple accounts (multi-accounting) will result in all associated accounts being closed without warning.
• Be fully responsible for all activities that occur within your account, including cases where another party gains unauthorised access due to your own negligence.

Horse89 reserves the right to verify your identity at any time — particularly before processing your first withdrawal or any withdrawal exceeding a specified threshold. This identity verification process (KYC) is an industry-standard procedure designed to protect you from unauthorised use of your account.

4 Deposit & Withdrawal

Horse89 supports a variety of popular payment methods in Malaysia. All financial transactions are subject to the following conditions:

• Deposit: Accepted deposit methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. The minimum deposit is RM 20 and credited within minutes.
• Withdrawal: You may withdraw funds to the same payment method used for your deposit. The minimum withdrawal amount is RM 50 and processed within 5 to 15 minutes for standard amounts.
• Identity verification: Withdrawals exceeding RM 5,000 per day require additional identity verification as a security measure.
• Bonus funds: Funds derived from bonuses are subject to the rollover requirements stated in the relevant promotion's terms before they can be withdrawn.

All transactions are conducted in Malaysian Ringgit (RM / MYR). Any taxes applicable to winnings are the sole responsibility of the user in accordance with Malaysia's prevailing tax laws.

5 Bonus & Promotions

From time to time, horse89 offers a wide range of bonuses and promotions to our members. All bonuses are subject to the following terms:

• Every bonus carries a rollover requirement (wagering requirement) that must be met before any bonus funds or winnings derived from the bonus can be withdrawn.
• Rollover requirements, validity periods, and other conditions for each promotion are clearly stated on the respective promotion page.
• Each promotion is intended for a single registered user only. Using multiple accounts to claim the same bonus constitutes fraud and will result in all associated accounts being closed.
• Horse89 reserves the right to withdraw or modify any bonus offer at any time without prior notice; however, bonuses already credited to active accounts will not be retroactively revoked.
• In the event of any conflict between a specific promotion and these General Terms, the General Terms shall take precedence unless expressly stated otherwise in the terms of that promotion.

Horse89 is committed to ensuring all promotions are fair and transparent. If you have any questions about the terms of a promotion, please contact our support team before accepting the offer.

6 General Betting Rules

All bets placed on the platform horse89 subject to the following rules:

• Confirmed bets cannot be cancelled or amended, except in cases where the relevant match or event is cancelled or postponed in accordance with the applicable rules.
• In the event of a technical error or an obvious error in odds publication (for example, odds that are clearly out of line with the market), Horse89 reserves the right to void the affected bet and return the stake to the player.
• Bets placed after the official start of an event (for pre-match markets) will be automatically voided and the stake returned to your account balance.
• Winnings will be credited to your account automatically once the official result is announced. For disputed matches, the result verification process may take up to 72 hours.
• Any bets placed using unauthorised methods, including the use of bots or automated software, will be voided and the account in question may be closed.

Sport-specific rules for each sport (football, badminton, e-sports, and others) are available in the respective sports rules section within the platform. You are advised to read the sport-specific rules before placing your first bet.

7 Prohibited & Restricted Activities

The following actions are strictly prohibited and may result in account closure and forfeiture of funds:

• Opening or using more than one account (multi-accounting) to claim bonuses or exploit promotions.
• Using any automated software, bots, scripts, or other technical means to automate bets or exploit the Horse89 system.
• Colluding with other players to gain an unfair advantage (bonus abuse, systematic arbitrage intended to exploit the platform).
• Providing false information during registration or during the identity verification process.
• Using your Horse89 account for any illegal activity, including money laundering or financing activities prohibited under Malaysian law.
• Attempting to access restricted areas of the platform or Horse89's internal systems without authorisation.

8 Account Closure & Suspension

Horse89 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• The user does not meet the specified eligibility requirements or has provided false information during registration.
• Suspicious activity indicating fraud, money laundering, or system exploitation.
• Requests from relevant authorities.

You may also close your own account at any time by contacting the Horse89 support team. Prior to closure, all pending bets will be settled and any valid balance (after deducting any promotions subject to unfulfilled rollover requirements) will be returned to you.

9 Limitation of Liability

To the extent permitted by applicable law, Horse89 shall not be liable for:

• Any technical disruption, internet outage, or system failure beyond our reasonable control that affects your betting experience.
• Loss of profits, revenue, or data arising from the use of or inability to use the platform.
• Your betting outcomes — all wagers are placed entirely at your own risk.
• Actions by third parties, including payment providers or game providers, that are outside of Horse89's direct control.

Horse89's total liability to any user for any claim shall not exceed the amount you have deposited in the 30 days prior to the claim arising.

10 Responsible Gaming

Horse89 is committed to responsible gambling and provides a range of tools to help you stay in control. As a player, you have the right to:

• Setting daily, weekly, or monthly deposit limits to keep your spending in check.
• Set daily or weekly loss limits — once the limit is reached, the system will automatically place your betting on a temporary pause.
• Request a temporary cooling-off period from the platform for a set duration.
• Request permanent self-exclusion if you feel you have a gambling problem.

If you or someone you know shows signs of problem gambling, we encourage you to seek help immediately. For more information on the responsible gambling tools we provide, visit the Responsible Gaming ours.

11 Privacy & Data Protection

The collection, use, and protection of your personal data by horse89 governed by Privacy Policy ours, which forms part of these Terms. By agreeing to these Terms, you also agree to our Privacy Policy.

In short, we collect data necessary to provide our services, verify your identity, and fulfil our legal obligations. We protect your data with 256-bit SSL encryption and never sell or share it with third parties for marketing purposes without your consent.

12 Changes to These Terms

Horse89 reserves the right to amend, add to, or revise these Terms and Conditions at any time. When material changes are made, we will notify you through:

• In-platform notifications when you log in after changes have been made.
• An email will be sent to your registered email address at least 7 days before any material changes take effect.
• Update the "Last Updated" date at the top of this document.

Continued use of the platform horse89 after the changes come into effect will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.

For any enquiries regarding these Terms and Conditions, please contact our support team at support@horse89.best and we will respond within 24 hours.